Digital Products

We provide digital editorial publications and online content. These products may include, but are not limited to:

Our products are digital-only. No printed materials, physical books, DVDs, USB drives, or other physical media are shipped or provided.

By purchasing a digital product or subscription, you understand that access is provided electronically through online or email-based delivery.

Access to digital products is provided after purchase by one or more of the following methods:

For withdrawal and supply purposes, performance of our email coaching service begins when we send the first coaching email to your registered address, not when payment is processed.

We normally send that first email within 48 hours of successful payment. Until it is sent, your withdrawal right (where applicable) is not lost solely because payment succeeded.

For subscription products, coaching emails continue during the active period, subject to successful payment and our Terms of Service.

Content is accessed digitally and may be updated, modified, replaced, expanded, or removed during your subscription period.

We may update content to improve quality, accuracy, formatting, availability, or relevance.

We do not guarantee that every item of content will remain permanently available unless we expressly state otherwise.

No physical goods are included with our digital products or subscriptions.

You will not receive physical shipment, postal delivery, printed publications, or physical merchandise as part of the service unless we clearly state otherwise in writing.

Access may be provided through subscription plans. A subscription plan may include:

Where a trial is offered, the trial gives you access to the relevant digital product or service for the trial period shown at checkout.

The trial fee, trial duration, renewal price, and renewal date or timing will be disclosed before payment.

To avoid renewal charges, you must cancel before the end of the trial period or before the renewal date shown at checkout.

Unless otherwise stated, digital content is provided for your personal, non-commercial use only.

You may not, without our prior written permission:

You are responsible for providing accurate account and email information when purchasing or subscribing.

We are not responsible for failed delivery caused by:

To access digital products, you may need:

We aim to make digital content available reliably, but access may occasionally be interrupted due to maintenance, technical issues, security updates, third-party service interruptions, or circumstances outside our control.

We may update, change, or improve digital content during your subscription period.

Where practical, we will try to resolve access issues within a reasonable time after becoming aware of them.

If you are a consumer located in the European Union or the United Kingdom, you may normally have a 14-day right to withdraw from a distance contract.

However, where you request immediate supply of digital services, this right may be affected.

By requesting immediate supply and confirming the required acknowledgement at checkout, you agree that supply may begin before the end of the withdrawal period. For our email coaching, supply begins when we send the first coaching email (not when payment alone is processed), and your statutory right of withdrawal may end at that moment.

This does not affect your right to cancel future subscription renewals.

Nothing in this Digital Products Policy limits any mandatory consumer rights that cannot legally be excluded under EU or UK law.

Because our products are digital, refunds may be limited once the first coaching email has been sent for a paid period, as described in our Refund Policy.

You may cancel a subscription in accordance with our

Cancelling a subscription stops future renewal charges. It does not automatically refund previous charges unless required by applicable law or stated in our Refund Policy.